Ruminating on SLA's

Ruminating on Service Levels Agreements

WRITTEN BY JON PANELL – SALES & COMMERCIAL DIRECTOR AT DIGITAL SENSE As Sales & Commercial Director at Digital Sense, I have regular discussions with multiple parties about service levels, from opportunities won and lost to contract negotiations and re-negotiations. These service levels cover a range of products and services, from existing services to “what’s…

Want More “ME” Time?

Self-service Portals will save you time so that you can have more “me” time. A self-service portal is a website that empowers users—customers, employees, partners, contractors, or suppliers—to electronically transact with your business, completing simple to complex tasks using a consistent interface. Fast and efficient self-service access is paramount to showcase your company’s products and…

Choosing between private, public or hybrid cloud hosting

Private, Public, or Hybrid? Oh My!

Selecting The Right Cloud Platform For Your Business You’ve done the research. You’ve weighed up the pros and cons. You’ve assessed your business plan and have determined that moving to a cloud will enable you to meet your customers needs in this rapidly changing market. What do you need to ensure your business is cloud-ready?…

Data Security vs Data Protection

To Protect or Secure: That Is The Question

Data Protection vs Data Security Many people use the terms protection and security interchangeably, but while they share some similarities, they entail distinct processes and outcomes. In the digital world, protection and security have more complex meanings as data has unique attributes and challenges: how do you protect and secure 1s and 0s? Data protection…

Digital Sense Cloud Benefits

Business Up in the Clouds?

Cloud this. Cloud that. It’s all you hear nowadays. “I’m in a Cloud.” “We store our data in a Cloud.” “Our customers access us from a Cloud.” When did Clouds stop being fluffy, white, and gaseous and start working in the IT industry? What is a Cloud? A Cloud Provider is a company that provides…