Ruminating on SLA's

Ruminating on Service Levels Agreements

WRITTEN BY JON PANELL – SALES & COMMERCIAL DIRECTOR AT DIGITAL SENSE As Sales & Commercial Director at Digital Sense, I have regular discussions with multiple parties about service levels, from opportunities won and lost to contract negotiations and re-negotiations. These service levels cover a range of products and services, from existing services to “what’s…

Want More “ME” Time?

Self-service Portals will save you time so that you can have more “me” time. A self-service portal is a website that empowers users—customers, employees, partners, contractors, or suppliers—to electronically transact with your business, completing simple to complex tasks using a consistent interface. Fast and efficient self-service access is paramount to showcase your company’s products and…

Choosing between private, public or hybrid cloud hosting

Private, Public, or Hybrid? Oh My!

Selecting The Right Cloud Platform For Your Business You’ve done the research. You’ve weighed up the pros and cons. You’ve assessed your business plan and have determined that moving to a cloud will enable you to meet your customers needs in this rapidly changing market. What do you need to ensure your business is cloud-ready?…