What Our Client Says

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  Ezidebit is Australia’s leading provider of Direct Debit and Credit Card payment solutions. As we continue to grow and provide critical payment processing services to our many clients, the need to have robust and available systems is a vital necessity. We continue to develop and expand our Information Communication and Technology capabilities with the support of world-leading partners, vendors and service providers, and the environment in which it’s hosted is no exception. During our Data Centre selection process, Digital Sense exceeded our expectations with their state-of-the-art Data Centre.

  Aside from being a modern, clean and professional data centre in a discreet location that satisfies our requirement for geographic separation between our data centre and our head office, Digital Sense were able to provide many additional value-added services that enable Ezidebit to control and access our business-critical infrastructure in any event. It’s clear from the outset that their Data Centre has been designed in great detail with redundancy and security in mind.

  As a CIO it’s imperative that my staff can manage the environment unimpeded, and Digital Sense’s real-time monitoring, and secure, logged 24/7 self-serve access to the site ensures that my team can manage and access our environment around the clock without delay.

  Throughout the selection, engagement and implementation of our services, the Digital Sense staff have been available and professional, supporting us at every stage. Nothing that we’ve asked of Digital Sense has been too difficult for them and we have always received prompt and friendly responses. Their adherence to their own internal process reassures me that the security and availability of our own service won’t be compromised by shortcuts or oversights.

  I’m looking forward to our continued relationship with Digital Sense, knowing that they are responsive enough to keep up with our growing business needs, yet professional and stable enough to continue to meet their first class service levels to support our business both now and well into the future. Our choice in a Data Centre partner was not one that was taken lightly, as migrating Data Centres is a large and expensive project for any business, and I’m confident that our choice in Digital Sense will ensure that we will not need to consider repeating that migration for many years to come.

  Jason Turnbull
  Chief Information Officer
  Ezidebit Pty Ltd
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  Brisbane Catholic Education (BCE) is committed to high quality teaching and learning for more than 67 000 students enrolled in 134 Schools & Colleges across the Archdiocese of Brisbane.

  Our ICT enterprise services operate 24/7 and provide access to learning and teaching systems, student, finance, & HR administrative systems and a wide range of collaboration services.

  Partnering with Digital Sense has allowed us to provide an unparalleled level of service across our schools.

  Digital Sense provides BCE with impressive data centre redundancy and the ability to support our continuous operations. We have confidence in their contemporary and secure facility and enjoy their flexible and personable services.

  BCE has always found Digital Services to be cost effective, customer centric and consistently meets all of our expectations. We are pleased to be able to endorse their services.

  Frank Archer
  Chief Technology Officer
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  The YMCA of Brisbane a non-profit organisation for the past 7 years have operated and maintained the primary hosting and shared IT services hub for many YMCA associations throughout Australia. With increased systems growth came higher levels of risk for business continuity requirements so we evaluated many data centres during our selection process.

  We chose to work with Digital Sense because of their high standards of excellence in core areas that are vital to us. We need a trusted, high-availability data centre that is both flexible around growth and solidly grounded with proven processes and reliable network management. Digital Sense brings these and many more attributes, to the table for each customer they work with.

  Digital Sense’s facility was by far superior to other sites evaluated and a true model for how a data centre should be built and operated.

  Their design and level of redundancy for power, climate control and communications is outstanding and well designed with no cheap short cuts.

  The team at Digital Sense has been very helpful, our hosting and data systems are in excellent hands, as they are extremely vigilant around every detail. They are genuinely concerned about our satisfaction, and with the Digital Sense’s team in our camp, we don’t have to worry.

  Physical security is the primary focus of our business; we selected Digital Sense because of their state-of-art facility and high level of applied security protocols. Our systems, confidential transactions and data are definitely safe within Digital Sense’s secure environment.

  We would recommend Digital Sense to any business or non-profit organisation who is looking for a reliable, and professional hosting environment.

  Lee Forrest
  IT Manager
  YMCA of Brisbane
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  KCH Technology Solutions specialise in IT consultancy. Digital Sense has enabled us to provide a level of service and speed to our clients in hosting, Business Continuity Planning, remote access strategies and data security we previously weren’t able to offer. The Digital Sense team provide an exceptional level of service and the centre itself is excellent, we would have no hesitation in recommending them to others.

  Karl Harris
  Director
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  IT Leaders provides high quality cloud hosting services and IT support plans to the greater Australian region. Our Private Cloud solutions help our customers reduce capital expenditure on IT and ensure their business systems remain highly productive and ahead of the competition. We selected Digital Sense as our Datacentre due to their high quality equipment, excellent security, true 2N power and remarkable engineering design. Digital Sense ticks all the boxes for us, their truly excellent team are always on the ball and provide us with the satisfaction and peace of mind that we need in a Datacentre. We would recommend Digital Sense to any business looking for unprecedented uptime and security of your most critical business systems.

  Chris Beaumont
  Cloud Services Manager
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  EtherWorks is an Australian owned and operated company based in Brisbane, Queensland, which aims to deliver sustainable business benefit through effective use of technology and data communications.

  Our expert IT consultants can provide your company with a range of IT solutions to only not streamline your current process but also increase productivity and efficiency. EtherWorks can supply, install and manage a wide range of services, to suit your business needs and requirements. Key technology partners of EtherWorks are Cisco, IBM, Riverbed, Polycom, Motorola, Ironport, Radware.

  Our complete range of cloud based offerings are hosted on Digital Sense’s infrastructure. We expect to grow this substantially over the coming years.

  We have no hesitation is recommending Digital Sense to anyone who requires true 2N redundancy, high , exceptional facilities, and flexible solutions for their data centre needs.

  EtherWorks looks forward to working closely with the great team at Digital Sense in the future.

  Adam Hartley
  Chief Information Officer
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  Harbour IT has been utilising the services of Digital Sense now for a number of years and have experienced only great efficiency and a fantastic experience overall. Their solutions are cost effective and redundancy and comes second to none. We would have no hesitation in recommending Digital Sense to anyone looking for a datacentre provider that are expecting state of the art facilities and great people to deal with.

  Martin Mitchell
  Queensland State Manager
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  6YS is an innovative IT provider with customers around Australia. Our AppsPoint Service is a full service which takes over all an organization’s IT needs. We seamlessly and cost–effectively manage all business applications. AppsPoint delivers Software as a Service (SaaS) allowing our customers to benefit by moving large capital expenditure to low monthly operational expenditure. It also allows our customers to only pay for how much they use and it minimizes the upfront expense.

  As we have customers around Australia we need to have reliable connectivity with all our customer sites. We also needed a flexible and scalable solution to assist us as we grow. We were looking for an externally hosted infrastructure supplier who could offer us the same benefits for infrastructure as what we sell to our customers in software.  6YS was also looking for an advanced disaster recovery service for our own needs and one we can repackage and sell to our customers.

  Digital Sense was the clear choice. The infrastructure in the Digital Sense data centre well exceeded our requirements and was very cost-effective providing 6YS with a good margin for resale. The facilities provide us with a strong platform to sell to our clients as we are able to provide a superior solution for a fraction of the cost, it would take for 6YS to replicate on similar infrastructure.  We have also been able to rely on the technical skills of Digital Sense to help us deliver complicated security solutions to our customers.

  Digital Sense has become a trusted business partner, our business relies on Digital Sense and we are delighted with their performance.

  Sam Forbes
  Managing Director
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  netBI is a supplier of comprehensive business intelligence solutions offered on a software-as-a-service (SaaS) business model. netBI has developed complete business intelligence solutions that radically reduces the risk, timeframe, and cost associated with the traditional buy-and-build approach for data warehousing and business intelligence projects.  The netBI solution is a hosted solution that is accessed over the internet. This approach eliminates the expensive acquisition of hardware, software, consultants, IT resources, and maintenance and support personnel.

  As netBI provides a hosted solution to our clients it is critical that we use the most robust and reliable infrastructure for our service as our company’s revenue depends on being able to deliver a high quality uninterrupted service.

  After reviewing all the options in Brisbane it was clear that Digital Sense has a commitment to excellence and this is evident in the Data Centre. This is important for us as their solution is robust, flexible and cost effective and significantly reduces our risk and provides us with a better technical solution.

  I have also been delighted with the service provided by Digital Sense. The staff has been professional, responsive and very flexible. I have no hesitation to recommend the Digital Sense hosting solution.

  Richard Eichhorn
  Director
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  We are extremely privileged to have Digital Sense as our Data Center. The search for a reliable Data Center with professional individuals who understand and know how to react in urgent situations is never easy. We chose Digital Sense because of their willingness to help us build the networking foundation of our business, their prompt response at all hours to urgent requests and their state of the art technologies. It’s a choice we’re extremely pleased with and a decision we’ve never looked back on.

  Raky Pathak
  CEO